California Privacy Notice

Last updated: July 20, 2026 — Version 1.0

This notice is for California residents and supplements our Privacy Policy. It describes the categories of personal information we collect, how we use and share them, and the rights you have under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

1. Categories of personal information we collect

Identifiers: name, email address, phone number, business name.
Commercial information: records of services provided, appointment details, lead source.
Communications content: call audio and transcripts, text and chat messages, email content.
Internet activity: IP address, device and browser data, usage information collected via cookies (see our Cookie Policy).
Payment data: billing details processed by our payment provider.

2. Sources and purpose

We collect personal information directly from you (if you are a client), from your end customers (the people who contact you through the Service), and automatically through your use of the website. We use it to operate the Service, process leads, process payments, comply with legal obligations, and improve the Service. We do not collect sensitive personal information in the CPRA sense unless you choose to provide it, and we do not collect or process the personal information of consumers under 16 with actual knowledge of their age.

3. We do not sell

We do not sell personal information, as defined by the CCPA, and we have not sold personal information in the past 12 months. We do not share personal information for cross-context behavioral advertising. Because we do not sell or share, there is no "Do Not Sell or Share My Personal Information" link to operate. If that ever changes, we will add the required opt-out mechanism here.

4. Your rights

As a California resident, you have the right to:

Know: request the categories and specific pieces of personal information we collect about you.
Delete: request deletion of personal information we collected from you.
Correct: request correction of inaccurate personal information.
Opt out of sale or share: not applicable, because we do not sell or share.
Limit use of sensitive personal information: we do not use sensitive personal information for the purposes the CPRA restricts.
Non-discrimination: we will not discriminate against you for exercising your rights.

5. How to exercise your rights

Email us at legal@zeroheadache.co with your request. We verify your identity before responding. We respond to verified requests within 45 days. If we need more time, we will tell you within the first 45 days and explain why, up to an additional 45 days.

6. Automated decisionmaking technology

The Service uses automated processing to qualify leads and book appointments on behalf of our clients. If you are a California resident and want information about how ADMT is used in connection with your data, contact us at legal@zeroheadache.co.

7. Authorized agents

You may authorize an agent to submit a request on your behalf. We may require the agent to provide proof of authorization and may verify the request directly with you.

8. Contact

California privacy requests and questions can be sent to legal@zeroheadache.co.

What Our Customers Say?

They've Stopped Missing Calls. So Can You.

See how local service operators use our AI agent to answer the leads while you're busy on the job, qualify leads instantly & keep their calendars full.

Full schedule without lifting the phone.

"My front desk person quit on a Thursday. On the Friday we set this up, and by Monday morning it was booking appointments on its own. I do not really understand how it works, and I do not need to. My calendar has been full since that first week."

Massimo Ferretti

Owner, Weight-loss & Wellness Clinic
Milan, Italy

It actually gets the details right.

"We were losing jobs because no one could answer fast enough. We tried two answering services. One was too expensive, the other kept getting the job details wrong and we would have to call the customer back. This one gets the details right the first time, and most callers do not realize it is not a person."

Aoife Brennan

Office Manager, Plumbing & HVAC Company
Dublin, Ireland

The lead is in my CRM before they hang up.

"I almost did not try it. I have been burned by this kind of thing before. We were live in about three days, and it connected to our CRM without me doing anything. My crews get the lead on their phones before the customer has even hung up. That part alone was worth it for us."

Sipho Mahlangu

Founder, Roofing Services Business
Johannesburg, South Africa

Every call gets answered now.

"I run a crew of twelve and I am on sites all day. I cannot answer the phone. It used to go to voicemail, and I would hope people called back. Most did not. Now every call gets answered and I get a text with the details. That is the whole thing for me."

Lukas Hoffmann

Owner, Landscaping Company
Munich, Germany

My advisors can focus on the cars now.

"People call us all day for oil changes, tyres, estimates. We used to miss maybe thirty percent of calls during the busy hours. Now every one of them gets answered, and most get booked on the call. My service advisors can actually focus on the cars in front of them instead of the phone."

Hamish Caldwell

General Manager, Chain of Auto Repair Shops
Manchester, UK

Like a receptionist I can finally afford.

"I started this business from my flat and I still cannot afford a full-time receptionist. This answers my calls, sends out the quotes, and books the walkthrough, all while I am out actually cleaning houses. It is the best money I spend every month."

Lucía Vargas

Owner, Cleaning Services Company
Madrid, Spain

Patients do not realise it is not a person.

"What sold me is that it does not sound like one of those awful phone menus. Patients talk to it normally and it books them in. We had an older patient call last month and she asked the receptionist in our office when our new receptionist had started. She had been talking to the agent the whole time."

Sander de Vries

Operations Head, Chain of Dental Practices
Amsterdam, Netherlands

We cut response time without hiring.

"We manage about two hundred units across four properties. The maintenance requests alone were drowning our office staff. Now a tenant calls, the agent logs everything, creates the ticket, and we dispatch. We cut our response time in half, and we did not hire anyone new."

Henrik Lindqvist

Director, Property Management Company
Stockholm, Sweden

Support answered me at 11 at night.

"We had a strange issue with how it was syncing to our calendar at about 11 at night. I sent a message not expecting a reply till morning. They got back to me in maybe twenty minutes and had it sorted before I went to bed. I have not had support like that from a vendor in years."

Callum Gallagher

Owner, Electrical Services Business
Brisbane, Australia

The first one I trust with our patients.

"I have looked at a lot of these AI phone tools for our locations. Most of them fall apart the second a caller goes off script. This is the first one where I actually trust it with our patients. Bookings are up, no-shows are down, and my front desk team is not burned out anymore."

Camille Laurent

VP Operations, Group of Med Spas
Paris, France